PRIVACY POLICY
Last Updated: 12.12.2024
1. General
At Casino MrZ (“MrZ Casino,” “MrZ,” “Casino,” “we,” “us,” “our”), protecting your personal information is our top priority. As a data controller, we comply with applicable laws and regulations to ensure the responsible processing of personal data. This Privacy Policy outlines the information we collect, why we collect it, and how it is used. By accessing our services, you consent to the practices outlined in this document.
If you have any questions regarding this Privacy Policy, you can contact us at [email protected].
By creating an account with MrZ Casino, you confirm your agreement to this Privacy Policy. If you do not agree, please refrain from using our services. We recommend reviewing this policy regularly, as it may be updated periodically. Continued use of our website signifies your acceptance of any changes.
2. Information We Collect
We collect and process various types of personal data, including but not limited to:
1. Personal Identification Details: Name, date of birth, email address, phone number, and other details provided during registration.
2. Communication Records: Any correspondence through email, live chat, or other support channels.
3. Transaction Data: All deposits, withdrawals, and gameplay activity on your account.
4. Device Information: Browser details, IP addresses, GeoIP location, device identifiers, and usage logs.
5. Verification Documents: Passport scans, utility bills, bank statements, and other documents required for verification purposes.
6. Survey Participation: Feedback and insights provided through optional surveys and market research.
3. How We Use Your Information
We use your personal data to provide and enhance our services. Specific purposes include:
– Processing Transactions: Handling deposits, withdrawals, and gameplay activities.
– Account Management: Verifying your identity, maintaining security, and providing customer support.
– Marketing and Promotions: Sending offers, promotions, and updates (with your consent).
– Compliance: Meeting legal obligations, including anti-money laundering (AML) and counter-terrorism financing (CFT) regulations.
– Fraud Prevention: Monitoring and investigating fraudulent activities and security breaches.
– Analytics: Conducting research and improving our services through aggregated data analysis.
4. Marketing Communications
If you opt-in to receive marketing materials, MrZ Casino may use your contact details to share promotional offers, updates, and other relevant information. You can withdraw consent at any time by:
– Updating your preferences in your account settings.
– Contacting our support team at [email protected].
Please note that by accepting winnings or prizes, you consent to the use of your name and/or username for promotional purposes unless prohibited by law.
5. Obtaining Personal Information
We collect personal information through your interactions with our website and services. Additionally, we may receive data from trusted third-party partners, such as fraud prevention agencies and payment processors. This information is handled securely and used solely in accordance with this Privacy Policy.
6. Data Sharing and Recipients
Your data may be shared with:
1. Group Entities: Other companies within our corporate group.
2. Service Providers: Partners who assist with payment processing, marketing, hosting, and technical support.
3. Regulatory Authorities: As required by law or regulatory compliance.
7. Data Retention
We retain your data for as long as necessary to fulfill legal obligations and support operational requirements. Specifically:
– Financial and transactional data is retained for at least five years, as required by AML regulations.
– Account data may be anonymized after prolonged inactivity but will remain accessible for legal compliance if needed.
8. Data Security
Casino MrZ implements robust security measures to protect your data, including:
– Encryption technologies.
– Secure servers.
– Two-factor authentication (2FA) for account access.
Your account details must be kept confidential. You are responsible for safeguarding your login credentials.
9. Your Rights
As a user, you have the following rights:
– Access: Request a copy of the data we hold about you.
– Correction: Update inaccurate or incomplete information.
– Deletion: Request the removal of data, subject to regulatory retention requirements.
– Objection: Opt-out of certain processing activities, including marketing.
– Complaint: File a complaint with your local data protection authority.
For any inquiries or to exercise your rights, contact us at [email protected].
10. Cookie Policy
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device to remember preferences and optimize functionality. We use the following types of cookies:
– Essential Cookies: Necessary for website operation.
– Functional Cookies: Personalize your experience by remembering settings.
– Analytics Cookies: Provide insights into website usage and performance.
– Advertising Cookies: Help evaluate the effectiveness of our marketing campaigns.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may impact website functionality.
11. Third-Party Links
Our website may contain links to external sites. MrZ Casino is not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.
12. Contact Us
For questions or concerns about this Privacy Policy or data protection practices, reach out to us:
Email: [email protected]
By using Casino MrZ’s services, you acknowledge and agree to this Privacy Policy. Thank you for choosing MrZ Casino.