Responsible Gaming
Last Updated: 01.02.2023
Introduction
At MrZ Casino (“MrZ,” “Casino,” “we,” “our”), we are committed to providing a secure and enjoyable gaming environment for all our players. While gambling can be a source of entertainment, we understand that it can sometimes lead to challenges, including gambling-related harm. This page outlines our Responsible Gaming policy and the tools and resources available to help players manage their gaming behavior responsibly.
Our Commitment to Responsible Gaming
MrZ Casino prioritizes the well-being of its players by offering services and tools to prevent gambling addiction and promote responsible gaming practices. We encourage players to approach gambling as a form of entertainment, not as a way to generate income. If you find it challenging to maintain control over your gambling activity, we are here to support you.
Recognizing Problem Gambling
Gambling should be a fun and controlled activity. However, some signs may indicate gambling is becoming a problem:
Spending more time or money on gambling than intended.
Feeling stressed, anxious, or irritable when not gambling.
Borrowing money or neglecting financial responsibilities to fund gambling.
Hiding gambling activities from friends or family.
Attempting to recover losses by gambling more.
If you recognize any of these behaviors in yourself or someone you know, it may be time to take action.
Tools for Responsible Gaming
MrZ Casino provides several tools to help you manage your gaming activity:
1. Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. Contact our Support Team to activate this feature.
2. Session Limits
Limit the amount of time you spend on the Casino to maintain a healthy balance between gaming and other activities.
3. Wagering Limits
Control the amount of money you can wager over a specified period.
4. Loss Limits
Set a cap on the amount you can lose within a day, week, or month.
5. Self-Exclusion
If you need a break, you can self-exclude from the Casino for a specified period or permanently. During self-exclusion, you will not be able to access your account or participate in any gaming activities.
To activate these tools, contact our Support Team via Live Chat or email at [email protected].
Supporting Others
If you suspect that a friend or family member is struggling with problem gambling, you can take steps to help:
Contact Support: Reach out to our Support Team for advice and assistance.
Encourage Responsible Behavior: Share information about responsible gaming and encourage the individual to use available tools and resources.
Monitor Activity: If you have access to their gaming account, ensure limits are set, or consider requesting a self-exclusion.
Professional Help and Resources
If you or someone you know requires professional support, several organizations specialize in helping individuals affected by gambling problems. These include:
Gamblers Anonymous: www.gamblersanonymous.org
GamCare: www.gamcare.org.uk
Gambling Therapy: www.gamblingtherapy.org
Gordon Moody Association: www.gordonmoody.org.uk
Spielsuchthilfe (Austria): www.spielsuchthilfe.at
Cafe Beispiellos (Germany): www.cafe-beispiellos.de
These organizations provide confidential advice, support, and treatment for individuals and families affected by gambling-related harm.
Underage Gambling
MrZ strictly prohibits gambling by individuals under the legal age in their jurisdiction. Our systems are designed to verify player age, and accounts found to be in violation will be closed immediately. Parents or guardians concerned about underage gambling should consider using parental control software to restrict access to gambling websites. Tools such as Net Nanny or Cyber Patrol can help monitor and block unauthorized activity.
Maintaining Balance
To keep gambling enjoyable, consider the following tips:
Set a budget before you start and stick to it.
Avoid chasing losses or trying to recover lost funds.
Take regular breaks to avoid prolonged gaming sessions.
Never gamble with money intended for essentials, such as rent, bills, or food.
Recognize that gambling is a game of chance and not a way to make money.
Monitoring Your Activity
We encourage players to regularly review their gaming habits. You can access your account history to track deposits, withdrawals, and gaming activity. This transparency allows you to make informed decisions about your gambling behavior.
Player Responsibility
As a player at MrZ Casino, you are responsible for:
Understanding the rules of the games you play.
Setting personal limits and sticking to them.
Ensuring that you are of legal gambling age.
Avoiding gambling while under the influence of alcohol or other substances.
Seeking help if gambling begins to negatively impact your life.
Contact Us
If you have questions or need assistance with responsible gaming tools, our Support Team is available 24/7 via Live Chat or email at [email protected].